The Department of Social Security advises the public that as part of HM Government’s response to the Covid-19 outbreak, arrangements have been made for;

• Social Assistance (inclusive of those in receipt of top-ups)
• Unemployment Benefit
• Child Welfare Grant

For those persons who have been unable to provide us with a bank account, to be paid in cash at the Department of Social Security on Thursday 7^th  May 2020, in a scheduled manner and in a controlled way.

Claimants are advised to check the table below for their respective timeslot:

As a measure to minimise the risk of infection and cross contamination amongst our clients, the department has exceptionally arranged to pay four weeks of Social Assistance on Thursday 7^th May 2020, which will reduce the number of occasions on which claimants need to come into the department.

The next Social Assistance payments will  therefore be due on Thursday 4^th June 2020.

Reminder:

The Public are strongly reminded that the safest method for claimants to receive their benefits or payments is via bank transfer. Therefore, all remaining clients who have not yet provided their bank details or made arrangements to use the account of a relative or close friend are urged to do so urgently.

The relevant bank forms  may be downloaded from:

https://www.gibraltar.gov.gi/uploads/documents/social-security/bank-form.pdf

https://www.gibraltar.gov.gi/uploads/documents/social-security/third-party-form.pdf

The public is further reminded that everyone over the age of 70 must stay at home unless going out for exercise.  We encourage family members to collect the forms and make alternative arrangements for their loved ones.  Anyone over the age of 70 who does not have family support and requires assistance are to register with the DSS so that alternative arrangements can be made.

Please advise the department on dssbenefits@gibraltar.gov.gi  or on 20048472 / 20048479 if you do not have an existing bank account and are unable to open or use an alternative one during this time.

Remember, you can help reduce the spread of the virus by respecting social distancing measures whilst queuing at our cashiers.

For any non-medical advice related to Covid-19 please call the helpline on telephone number 200 41818.