The Department would like to inform the general public that due to health & safety concerns, it’s offices at 14 Governor’s Parade will temporarily be closed until further notice pending essential works.
The public will shortly be further advised of where offices will be temporarily relocated.
The Department would also like to advise Persons in receipt of Social Assistance via Personal Cash Accounts, that they will be able to interim collect their payments on 20th January 2022 from the Royal Gibraltar Post Office at 104 Main Street, between 09:30 to 13:00
Please note that whilst our cashiers will be open our counters will remain closed. Therefore, any queries should be directed to firstname.lastname@example.org or on telephone numbers 200 72721 / 200 48479 / 54072622
Arrangements have been implemented for staff to temporarily work remotely and phone lines have been diverted to dedicated mobile numbers in order to minimise disruption to services.
The Department apologises for any inconveniences or delays experienced in contacting our teams whilst these remedial contingency measures are in place.
Should you need to contact the department, please do so on the following emails:
- Maternity Benefit, Maternity Grant, Unemployment & U1 – 54072730
- Social Assistance & Child Welfare Grant – 54072622
- Pensions, Survivors Benefits, Deathgrant – 54072618
- Minimum Income Guarantee & Overseas Pensions – 54072616
- Disability Benefit & Injury Benefits - 54072613
The Department may also be contacted via telephone on its usual numbers. Whilst every effort has been made for landlines to be diverted in order to enable us to operate remotely, lines can get extremely busy and we would encourage and advise that any queries be directed via email.