No.6 Convent Place
Ministry of Culture, Heritage, Sport & Leisure
- Cultural Centre
- Gibraltar Archives
- Sports & Leisure Authority
- Gibraltar Museum
- Kings Bastion Leisure Centre
Ministry of Enterprise, Development, Technology & Telecommunications
- Department of Enterprise & Development
- InvestGibraltar Office
- Civil Aviation
- Trade Licensing Office
- Building Control & Planning Division
- Land Property Services Limited
- Town Planning Office
- Electricity Authority
- Department of Transport
- Information Technology & Logistics Department
- Maritime Administration
- Yacht Registry
- Port Authority
- Post Office
- Philatelic Bureau
Ministry of Enviroment & Tourism
- Office of the Minister
- Department of the Environment
- Environmental Agency
- Gibraltar Tourist Board
- Technical Services Department
Ministry of Family, Youth & Community Affairs
- Office of the Minister
- Department of Social Security
- Care Agency
- Drug Strategy Coordinator
- Youth Services
- Citizen's Advice Bureau
- Department of Consumer Affairs
- Office of the Ombudsman
- Data Protection (Gibraltar Regulatory Authority)
Ministry of Finance
- Public Finances
- HM Customs
- Finance Centre Department
- Income Tax Office
- Treasury Department
- Internet Gaming
- Lottery Section
Ministry of Education & Training
Ministry of Employment
Ministry for Health
Ministy for Housing
Ministry for Justice
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REMOTE GAMBLING FROM GIBRALTAR All gaming operations in Gibraltar require licensing under the Gambling Act 2005. Remote Gambling licences, including for telephone and internet betting, are issued by the Licensing Authority. The Gibraltar Regulatory Authority, in turn, is the Gambling Commissioner under the provisions of the Gambling Act 2005. The Act grants the Gambling Commissioner powers to ensure that licensees conduct their operations in accordance with their licenses and in a such a manner as to maintain the good reputation of Gibraltar. GENERAL The Licensing Authority will only consider licensing blue chip companies with a proven track record in gaming, licensed in a reputable jurisdiction, of good financial standing and with a realistic business plan. Licences are generally difficult to obtain. As at 1st January 2010 there were twenty licensed operators as follows:-
ADVERTISING GUIDELINES The licensee shall ensure that all advertising, promotion and sponsoring activity of whatever type and through whatever medium (including the internet) with regard to the gambling activities shall be truthful and accurate. It shall be exclusively targeted at adult players and shall therefore not be designed to appeal in any way to minors. Licensees shall ensure that such internet websites as are used to advertise, promote and/or operate its gaming activities shall not include links to other sites with violent or immoral content or which may be designed for access by minors. The licences are issued on the basis that the advertising and promotion of gambling activities can only be directed to citizens of nations in which it is not illegal for such activities to be undertaken and that the licensee will not provide gambling activities to any person where the provision of such services by the licensee would be illegal under the applicable law. PAYOUT OF PRIZE MONIES The licensee will at all times have adequate financing available to pay all current and reasonably estimated prospective obligations in respect of prize payouts and to ensure there is adequate working capital to finance on going operations. The Licensee will pay winnings and account balances to registered players in accordance with clearly established arrangements agreed to with the customer. CUSTOMER PRIVACY AND DATA PROTECTION Licensees are required by the Licensing Authority to obtain at least the following basic personal information with regard to all prospective customers. This shall include full name; residential address; and date of birth. Upon obtaining the required information and completing any due diligence arising therefrom, the licensee shall be enttitled to deal with the customer as a registered player. GAMING TAX For fixed-odds betting operations gaming tax is currently levied as from 1 April 2005 at 1% of the turnover up to £42,500,000 of annual turnover with the gaming tax capped at £425,000 per annum, with a minimum annual tax payable of £85,000. Betting exchanges are currently taxed on the same basis as Fixed-odds operations. For internet casinos gaming tax is currently levied at 1% of the gaming yield or gross profit. The maximum and minimum cap is the same as for fixed-odds betting. ACCOUNTS AND AUDIT The bank accounts into which any customers, funds, stakes, wagers, prizes or other monies are received, held or paid out from shall be controlled by the Company. The operation of any credit card merchant account used in the course of the business shall be fully and effectively controlled by the Company. No bank account or credit card merchant account, nor the receipt, processing, holding and clearance of customer funds and credit card transactions, shall be maintained by the licensee in a jurisdiction other than Gibraltar, or in a Gibraltar licensed institution without the prior approval of the Licensing Authority. The Licensee shall be required to produce audited accounts to the Licensing Authority each year during the Licence period and maintain its financial records in accordance with the applicable law from time to time. The Licensee shall also be required to meet all its accounts and filing requirements as set out in the Companies Act, the Companies (Accounts) Act and Companies (Consolidated Accounts) Act and any other applicable legislation. EFFECTIVE CONTROL The Licensee shall at all times be effectively controlled and managed from Gibraltar. The Licensee shall be required upon request by the Licensing Authority to produce lists of key personnel (with CV's or such other information as is reasonably appropriate) including shareholders, directors and executive managers involved in the management and operation of the Licensee's business in Gibraltar. The Licensee hereby agrees that the control of the entire business of the Licensee will be exercised in Gibraltar, so that, inter alia, but without limitation to the generality of the foregoing, the bank accounts into which any customers' funds, stakes, wages, prizes or other monies are received, held or paid out from shall be controlled by the Licensee. The operation of any credit card merchant account used in the course of the business shall be fully and effectively controlled by the Licensee. The Licensee hereby agrees that no bank account and credit card merchant account, nor the receipt, processing, holding and clearance of customer funds and credit card transactions, shall be maintained by the Licensee, in a jurisdiction other than Gibraltar or in a Gibraltar licensed institution, without the prior approval of the Licensing Authority.. ANTI MONEY LAUNDERING REQUIREMENTS The Licensee shall comply fully with all obligations in respect of any transactions which may give rise to any suspicions in respect of money laundering. The Licensee shall confirm it fully understands its obligation under the Gibraltar Criminal Justice Act (or any statutory amendment modification or replacement of its provisions relating to money laundering) any other statute making provisions relating to money laundering which are applicable to the licensee and the Anti Money Laundering Guidelines published from time to time by the Gambling Commisioner of Gibraltar. For further information or queries on licensing please contact: T: 00350 20050724 For further information or queries on regulatory issues please contact: T: 00350 20074636 |


